Written records are of primary importance in construction projects. Not only do they obviate disputes as to alleged happenings, but they also help focus the parties’ attention on any potential adjustment of the contract sum. In Vim Engineering Pte Ltd. v. Deluge Fire Protection (SEA) Pte Ltd. [2021] SGHC 63, the General Division of the Singapore High Court (SGHC) held that a contractor is not entitled to claim for variation works that were carried out pursuant to verbal instructions when the contract specifically provides that any variation work may only be carried out upon the employer’s written instructions. The SGHC also emphasized the importance of complying with contractual conditions when making variation claims.

Background

Deluge Fire Protection (SEA) Pte Ltd. (“Deluge“) was the subcontractor for a building and construction project. Deluge in turn subcontracted certain plumbing and sanitary works for part of the project to Vim Engineering Pte Ltd. (“Vim“) for a subcontract sum of SGD 1,750,000 (excluding payment for any variations).

Among other claims and counterclaims, a central issue in the dispute was Vim’s entitlement to a sum of SGD 697,130.58 for alleged variation works that were carried out pursuant to Deluge’s verbal instructions (“Variation Claim“). As with most modern construction contracts, the subcontract specified that any variation work shall only be carried out upon written instructions by Deluge’s project manager.

Vim first argued that “a gentleman’s word is his bond” and that Deluge should be liable for the Variation Claim. However, this argument was rejected by the SGHC. It held that Vim had first agreed by entering into the contract with Deluge that it would carry out variation works only upon Deluge’s written instructions.

Vim then argued that certain shop drawings provided by the main contractor constituted the necessary written instructions. However, this argument was also rejected by the SGHC. It held that the agreement clearly provided that the written instructions had to come from Deluge’s project manager and not the main contractor. Accordingly, the SGHC found that the contractual conditions for a successful variation claim were not satisfied.

The issue then turned to whether Deluge had waived or was estopped from relying on the absence of written instructions for the variation works. More specifically, Vim put forward the following arguments:

  1. The signature of Deluge’s project manager and his subordinate on various purported variation work invoices indicate that Deluge had accepted Vim’s variation works, and would pay for them; (“Signature Argument“).
  2. One of Deluge’s directors had, on various occasions, promised that Deluge would settle all outstanding amounts claimed by Vim (“Promise Argument“).

However, both of these arguments were rejected by the SGHC. Besides making the general observation that the giving of verbal instructions cannot, in and of itself, amount to a waiver or estoppel in the circumstances, the SGHC put forward the following opinions:

Regarding the Signature Argument

  1. The signature of Deluge’s project manager and his subordinate on various purported variation work invoices were only an acknowledgement that the works had been carried out, and did not indicate that such works were variation works or that Vim would be paid for them.
  2. In any event, Deluge’s project manager and his subordinate did not have the authority to waive the requirement of written instructions.

Regarding the Promise Argument

  1. Vim’s particulars of the purported promise on various occasions were internally inconsistent.
  2. It made no commercial sense for Deluge to make such a promise to Vim, and such a promise was even more unlikely in light of Deluge’s history of not certifying the variation claim invoices, and deducting back-charges instead.
  3. There were no written records to support the alleged promise.

Key takeaways

The key points and best practices which parties should be apprised of are as follows:

  1. Complying with contractual requirements
  • Adherence to contractual procedural requirements is essential. A party will likely not succeed in its claim for variation works if contractual procedural conditions had not been complied with, and contractors who carry out variation works in such circumstances do so at their own risk.  
  • Contractors should ensure that contractual conditions have been complied with, and that they have the necessary documentation to support their claim before commencing on any variation works.
  1. Waiver/Estoppel
  • A verbal instruction cannot, in and of itself, amount to a waiver or estoppel in relation to a contractual clause mandating the requirement of written instructions.
  • The SGHC also made the following observations:
  1. The person designated to provide the written instructions does not have the authority to waive the need to comply with contractual conditions.
  2. The court would expect any promise to effect payment notwithstanding the failure to comply with contractual procedural conditions to be recorded in writing. In this regard, concrete evidence is required to prove that parties had waived such contractual procedural requirements.
Author

Nandakumar (Kumar) Ponniya heads the Dispute Resolution Practice of Baker & McKenzie in the Asia-Pacific. Kumar is listed as a leading international arbitration lawyer in the Legal 500 Asia Pacific 2021 and was also named a Litigation Star in the Benchmark Litigation Asia Pacific 2020. Chambers Asia Pacific 2021 quotes “the ‘well respected’ Nandakumar Ponniya for having led commercial and investment arbitrations and notes that he is especially recognised for his focus on construction and contractual issues. He has also been described by clients as being “intellectually sharp and street smart” (Legal 500) and "very savvy and well connected" (Chambers Global). Further, he has been recognised for being "sensitive to commercial realities” (Chambers Asia Pacific) and providing "practical, on the ground advice that clients need” (Legal 500). Kumar is a member of the Expert Panel of the Centre for Cross-Border Commercial Law in Asia (CEBCLA) and is also a Fellow of the Chartered Institute of Arbitrators. He serves on statutory tribunals such as the Income Tax Review Board and the Law Society’s Inquiry Panel. In addition, Kumar also serves as an adjunct assistant professor at the National University of Singapore and the Singapore Management University, where he conducts the International Projects Practice and Law as well as the International Construction Law course. Kumar has a broad focus on dispute resolution with specialist expertise in international arbitration, commercial litigation, and corporate restructuring and insolvency. His particular areas of industry focus include construction, technology, energy and financial services. With more than 20 years of experience, Kumar has an in-depth understanding of the legal and regulatory frameworks of the major Asian markets. His wealth of experience is drawn from handling disputes for government, state-owned enterprises, multi-national corporations and regional industry leads arising from a variety of commercial transactions and investments, as well as complex engineering and development projects in Singapore, ASEAN and the wider Asia Pacific region.

Author

Tjen Wee is a Principal in the Dispute Resolution Practice Group in Singapore. Tjen Wee’s practice covers international arbitration, commercial litigation, and adjudication under the Singapore Security of Payment Act. He is particularly noted for his work relating to infrastructure and construction. His wealth of experience in international arbitration involves the major arbitral rules including UNCITRAL, ICC, SIAC and AIAC; with conduct of hearings in multiple jurisdictions across Asia Pacific. His litigation expertise encompasses disputes in commercial law, banking and financial services, building and construction law, and insolvency law. Tjen Wee has been recognised by Benchmark Litigation Asia Pacific 2024 as a Litigation Star in Construction, and noted in The Legal 500 Asia Pacific as "…a genuine construction specialist, particularly in disputes but also handles a significant proportion of front-end work", "…very able, experienced, approachable, friendly, prompt and efficient in all his dealings – for litigation, arbitration, adjudications and in negotiations” and "highly intelligent and strategic thinker." A client has also praised him for standing out “for the deep and thorough manner in which he considers the client's legal and commercial risks.” Tjen Wee was also named by Singapore Business Review as one of the most influential lawyers under 40 in 2019. Tjen Wee’s construction practice is a full-service practice. He regularly advises on the drafting and reviewing of construction related contracts as well as providing project administration advice during the course of a project cycle. He has particular expertise in commercial litigation and domestic and international arbitration in the construction and energy/mining spaces both in Singapore and throughout Southeast Asia. Tjen Wee acts in, coordinates and manages international arbitration and litigation processes across Asia, and regularly appears as lead counsel in these proceedings. Tjen Wee is a recommended lawyer in Construction on Legal 500.

Author

Daniel is a Local Principal with the Dispute Resolution Practice Group in Singapore. He is accredited by the Singapore Academy of Law as an Accredited Specialist in Building and Construction Law, and is currently a Council Member of the Society of Construction Law (Singapore). He has more than 13 years of experience in this industry, having worked as an engineer and project manager handling overhaul and maintenance projects for the Republic of Singapore Navy’s submarines prior to practising law. Daniel focuses on the law relating to construction, engineering and technology projects (e.g., building, infrastructure, renovation/fit out, manufacturing, turn key, transportation, supply chain, energy, oil and gas projects etc.), for which he supports his clients on the: Drafting of the suite of contracts and related documentation (either bespoke or based on standard form construction contracts such as SIA, REDAS, PSSCOC, FIDIC, JCT, NEC etc.) as well as the reviewing of tender bids and negotiations to close out; Handling of legal issues throughout the project (e.g., claims for outstanding payment, additional costs, losses and expenses, omissions, variations, delay and/or disruption issues such as extensions of time and prolongation costs, suspension, acceleration, inspection and quality assurance, defects, insurance, indemnities, termination, SOP Act payment claim / payment response / adjudication procedures, final account closure, general business law queries etc.); and Resolution of their disagreements with their contractual counterparties if there are any disputes that arise (e.g., through arbitration, litigation, adjudication or other alternative means of dispute resolution such as negotiations, mediation, expert determination or neutral evaluation). Daniel is ranked in The Legal 500 Asia Pacific for Construction: Local Firms in Singapore for three consecutive years (as a Next Generation Partner in 2025, and as a Rising Star in 2023 and 2024). He was also awarded "Rising Star of the Year – Construction and Real Estate" at The Legal 500 Southeast Asia Awards 2023. His clients have noted that Daniel “was pivotal in one of our arbitration cases”, “stands out for his great attention to detail, thorough understanding of the case, and ensuring efficient communications between the stakeholders”, “was able to grasp the complex issues easily without many difficulties”, “is very responsive and has considerable industrial knowledge and expertise”, “stands out as a hard working lawyer whom I can count on for prompt response and creative thoughts on the matter that I had worked with the team”, and that "[h]is engineering background is very helpful.”